The (cultural) impact of product names

Neue Marke

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Is “white” chocolate more politically correct than “black” chocolate?
For Bahlsen, the decision to rename the pastry “Afrika”, which has existed for 60 years, has probably been more bitter than any dark chocolate. The manufacturer is not alone in this: In 2004, Sarotti redesigned the carrot logo, and in 2019 True Fruits faced racism accusations.
Meanwhile, a Kiel chef with Nigerian roots opened his restaurant “Zum Mohrenkopf” (= "moor's head", a word play directed at the use of the expression to describe a type of chocolate pastry) in 2015. His reasoning? He stands behind his roots and skin color. Supported by the statement that racism is not born by names or logos, but anchored “among the people in here”. Or not.

Brand names have an impact — through associations, images, cultural experiences and transmissions

That is why many successful brands make use of foreign cultures, people, languages and customs. And we, too, communicate with words that symbolize our feelings and thoughts every day. The assumption of positive intent is certainly appropriate in both cases.

Of course, racism, sexism and any other type of discrimination cannot be downplayed. Neither should it be glossed over (justified by consumption).

However, we should be prepared to embrace new impressions and changes. Otherwise, we put the same stamp on certain cultures and countries over and over again — instead of consciously picking up and carrying on positive movements and connotations.

Especially in naming, in storytelling, in our brand messages, we work with associations that make a name tangible and localized: emotional, characterful, sensual, ...

And if we are unable to break down our stereotypes, the redflagged or blacklisted terms become an infinite list. And many brands — big and small, well-known and unknown — are in trouble. Just like their users, who then, suddenly, find themselves under general suspicion.

In the end, it's just as Bahlsen speakers put so nicely themselves:

“Some associate the product name with racism, while others cannot understand the discussion about the product name and find that precisely this pigeonholing promotes racism. ”

sources:

https://www.shz.de/regionales/kiel/zum-mohrenkopf-in-kiel-restaurant-name-im-rampenlicht-id10363786.html
https://www.instagram.com/p/B8iww5XCqjo/

HORIZONT: “Bahlsen kündigt Umbenennung der Waffelsorte "Afrika" an”